In the famous words of singer Natalie Imbruglia, “Nothing’s right. I’m torn.”
It’s not 1997, but it sure could be. It’s almost as if the entire
internet is starting over, except it’s actually 2022 and digital has become woven into the very fabric of our daily lives. It feels a little strange that after this long, we’re now
talking about things like internet regulation and the demise of the cookie.
I’m torn, because on one side I completely understand why the internet regulations need to be revisited,
and why cookies are no longer going to be the primary currency for digital experience. On the other hand, do people really understand what the internet will be like when you’re a
semi-anonymous user jumping from walled garden to walled garden, device to device, with federal regulation about how and when you interact with certain types of content?
I do believe federal
regulations about the internet need to be updated. Most importantly, social media requires regulation. The wonderful -- and also the most horrible -- thing about the internet is that
it gives everyone a voice. When things kicked off in the mid-'90s, communities of like-minded people were able to find one another and engage. If you liked collecting comic books, you
found your group. If you liked a certain band (or genre of music), you found your group. That was fun.
These days those communities still exist -- but so do groups of
conspiracy theorists, hate groups and people responsible for pushing misinformation. The internet should be free, and it should easy and fun to find people who want to engage on topics that
interest you. But free speech should probably be labeled as to what’s truth and facts vs. opinion. Opinion is fine, but facts should be the foundation of content.
Some social
media outlets have done a good job of labeling such content, but we could do more. Please note I’m not saying which side of any argument is correct, but rather that facts should be stated
as such, while opinions should be labeled as such, as well. If we could verify fact from opinion, and present these ideas as such, then browsers and digital publications could be held
accountable for how they leverage both. Audiences could be clear on what they are looking at. It could have a positive impact on how we use the web as a content mechanism again.
The demise of cookies is one topic where I am also torn. The common argument is that the internet will essentially reset, and you will be receiving untargeted ads again rather than ads that
are based on your preferences.
That's not entirely true. We are not starting over. We are getting rid of cookies, so when you search for “yellow shoes,” you will
no longer have said shoes follow you all over the internet. You will have said shoes follow you in a specific platform, and since the primary walled gardens are Google, Facebook and Amazon, it
is safe to say those yellow shoes will still follow you around a decent portion of the time.
The issue is that when you cross from one walled garden to the next, the ads reset, and those
shoes will not follow you anymore. Now you will get targeted based on your engagement in that walled garden rather than across all walled gardens.
To me, that is a totally
acceptable experience. Your data and behaviors are still going to be used, and if federal regulators get more involved, I anticipate you will have a cleaner experience, with fewer people abusing your
preferences. This sets us up for a more “corporate” version of the internet, which sounds frightening but is probably OK. As with most technology, we have abused and distorted
how we use this one. A little regulation might help make it a safer and more secure place to be.
If you’d asked me what I thought 15 years ago, I probably would have had a different
opinion. Now I’m a parent, and my kids are growing up in a world where digital media is essential to their lives. I welcome some protection for kids, and I am willing to give up a
little of the freedom to ensure that my kids are not badgered, bullied and tempted with inappropriate or dangerous content. I don’t mind if they see relevant ads from day to day. As
it is, I have to monitor all their activity online, so what does it matter if someone else is helping a little bit?
What are your thoughts on internet regulation and the demise of the
cookie? Are you “torn” as well, or do you have a concrete point of view? I’m curious, as I am still making up my mind. In the immortal words of good old Natalie,
“my inspiration has run dry.”