Mailchimp has suspended the accounts of several crypto-related firms, four years after saying it would ban such companies.
According to Decrypt, the affected customers include “self-custody crypto wallet Edge, crypto intelligence firm Messari, and Decrypt, which had been using Mailchimp for its newsletter for more than four years."
Messari's marketing lead Jared Ronis tweeted, "Not only was there zero warning, we can't even access our subscriber lists."
Decrypt writes that this was also its experience.
Another apparent user, Ocarina, tweeted: “Lol, @Mailchimp suspended my new account to tell you all about drops because “because the content associated with your industry conflicts with our Acceptable Use Policy”—so, Twitter it is.”
In its Acceptable Use policy published in 2018, Mailchimp wrote: “we cannot allow businesses involved in any aspect of the sale, transaction, exchange, storage, marketing or production of cryptocurrencies, virtual currencies, and any digital assets related to an Initial Coin Offering, to use MailChimp to facilitate or support any of those activities.”