Cadillac is finally reaching a younger customer with its Lyriq electric vehicle, but those same millennials are getting frustrated with the long wait for delivery. "
It’s a frustrating
stumble, and a customer service headache for GM," per Bloomberg. "Cadillac message boards and Lyriq social media groups on Facebook are crackling with customers complaining about the wait and how
communication among GM, its dealers and customers has either led to confusion or left them in the dark. Some buyers have abandoned their reservations, while others are waiting and grumbling."Read the whole story at Bloomberg »
