The average website site visitor will wait eight seconds at most for a website to load.
And one-third will tolerate only a three- to six-second delay, according to a study from Forbes Advisor, conducted by OnePoll.
This finding has import for publishers who are discovered via search.
Of the consumers polled, 97% say an unresponsive website is frustrating, and 52% say it is very much so.
Here’s what they will do when a website is slow:
- Visit the next website in the search results — 48%
- Try to find the same product or service on a competitor’s website — 43%
- Refresh the website — 33%
- Try to visit the website at another time — 31%
- Try the website on a different browser — 16%
- Try the website on a different device — 7%
- Never return to the website — 4%
The study contends that the biggest factor in a site’s speed is the quality of its web-hosting service.
Meanwhile, 70% of consumers will refrain from using a website that is not secured with an HTTPS protocol.
Only 21% will not use an unattractive site.
OnePoll surveyed 2,000 U.S. consumers.
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