Tag results for "customer experience"
- Study: Two-Thirds Of B2B Brands Are Pushing Digital TransformationThe main digital goal is improving the customer experience, FPX reports. ...
- Survey: Customer Experience Matters More Than Stores KnowAn alarming 75% of people surveyed say that a single bad interaction ...
- Email Symbiosis: How Channel Is Linked With Other Marketing MediaEmail is the second most utilized medium, Salesforce finds in this year's ...
- Inflation Refocusing Consumer PreferencesValassis expects "tremendous acceleration from marketers as they find new ways to ...
- Signal Integrates With Adobe To Give Brands Real-Time Data Identity ResolutionSignal on Monday will announce its entrance into the Adobe Exchange Partner ...
- A Brand's Good Reputation Rings In The Dollars, Lego Store Ranks No. 1Retailers with high reputation scores generate 3.9% higher sales growth than straggl ...
- PwC: 64% Of Companies Spend 5% Of Revenue On DigitalTop financial performers invest in digital at a rate much higher than ...
- Homebase Site Rated The Worst In The UKWe may all have an opinion on who runs the worst online ...
- Customer Experience Makes Niche Online Stores WinnersThe Which? survey shows that customer experience really is what separates the ...
- The Long Last MileThe web is my home lifeline to the world. Which is why ...
- Consumers Say Marketers Do Customer Experience WrongData released Thursday shows a major disconnect between marketers and consumers. Nearly ...
- Study: Online Reviewers Often Filled With Good IntentionsOnline review service Trustpilot, now aggressively trying to make its mark in ...
- Mini Takes To Twitter For Test-Drive PromoThe offer is available in San Francisco and Los Angeles through Nov. ...
- 'The Wall Street Journal': A Data-Driven Customer-Focused Growth StoryCurrent paywall models, said Dow Jones's Alex Halen, were a "one-size-fits-all approach, ...
- Chobani Shows How To D2C When You're Not D2CChobani works with one partner very closely. By doing so, it mitigated ...
- How Amsterdam Airport Schiphol Creates A Passenger Journey Via EmailBefore the arrival of Ruth Hakkenberg, the email program at Schiphol Amsterdam ...
- Wedding Wire Personalizes Messages Based On BehaviorWeddingWire sends a personalized confirmation message to a segment of users after ...
- Best Buy's Customer Experience And The Art & Science EquationIn real time, still so much of what the company can do ...
- Once Upon A Mattress: Telling Purple's StoryThe videos that get the attention of consumers all leverage humor and ...
- Georgia-Pacific Goes From Product-centered To Providing Better Experience"Give a customer a solution that reduces their consumption, give them a ...
- End-to-End Personalization: The Farmer's DogThe Farmer's Dog knows a great deal about each individual dog and ...
- End-to-End Is The Real Holy Grail: A Dell Use StudyThe team created end-to-end automation in paid media by building an ad ...
- L'Oreal Warns Brands Who Just Sell Product Will DieL'Oreal is warning marketers that it believes companies that simply sell products, ...
- John Lewis Launches VIP Personal Shopper ServiceJohn Lewis' new store in Cheltenham is launching with an after-hours VIP ...
- J.D. Power, Reputation.com Offer Tool To Improve Customer ExperienceBrands can take a more holistic view of customer feedback with a ...
- Email Widely Used For Customer Service Despite Inconvenience, Poll SaysA new study shows that email is second in usage after phones ...
- RBS On How It Is Shifting To Focus On Amazon-Like Customer ExperienceRBS is on a mission to turn around its public perception of ...
- Unilever Listens, FinallyFMCG giants are all about listening to customers, right? Finally, Unilever got ...
- Marketplaces Like Amazon Focused On Experience, Value, Trust, Study ShowsThe report finds that marketplaces like Amazon generate significant revenue. Top business ...
- 3 Years Out: That's When Shoppers Can Expect To See Great, AI-Driven ServiceRetailers are using new technology, but need improvement in several areas, BRP ...
