Tag results for "customer experience"
- If You Know Me, Show It: What Consumers Demand Of PersonalizationThe McKinsey report lists the strategies that brands can use to understa ...
- Porsche, GMC Rank Highest In Sales SatisfactionBrands showing the greatest improvement in satisfaction scores year over year a ...
- Tech Issues More Stressful Than Sales Targets During Holidays: StudyMarketers also say that this is their most challenging time of yea ...
- Microsoft Announces New Tools At Its Ignite EventMicrosoft has added to its Dynamics 365 portfolio, the company announced a ...
- B2C Brands Are Investing In Social Commerce -- And Succeeding, Study FindsMost firms are active in two or more social shops, although th ...
- Kohl's Aims To Lessen Pain Of ReturnsKohl’s is giving shoppers the ultimate gift ahead of the holiday shoppi ...
- ActionIQ Launches Real-Time Customer Experience PlatformThe platform gives brands the ability to personalize customer experiences based ...
- Twilio Launches Tool To Fuel Personalized Messaging Across The Customer JourneyGrowth automation platform Twilio Engage unifies all data and drives personalized communicati ...
- Snap Hijacks Shake Shack's 'Shake,' Rebrands It 'Snap Shack'The takeover, which runs today through Advertising Week this week, includes augmented-reali ...
- System1 Plans To Roll Out Privacy Subscription Products As It Prepares To Go PublicFirst-party data company System1 in 2018 acquired privacy- and security-focused companies a ...
- Merkle Newly Appointed Global CEO Speaks About AdvertisingMichael Komasinski's recent appointment to global CEO of Merkle comes at ...
- Shoppers Want Emails To Tell Them When Products Are Out Of Stock: StudyEmail is second only to the product page itself as the chann ...
- No-Reply Emails Should Be A No-No For MarketersNo-reply emails can destroy your efforts to engage your audience. In fac ...
- ActionIQ Releases B2B Customer Data PlatformThe growth of self-service options and the ability to interact across ma ...
- Search And The CMO: How To Elevate And Evangelize SEO SuccessThe ability to appear and be found in search became critical ...
- Everything But The Cookie: What Brands Are Doing To Drive Great Customer ExperiencesA majority are planning to offer incentives for opting in to trackin ...
- CDP Strategy To Drive Revenue, Study Shows Ups And DownsMerkle sees marketers struggling to maintain compliance and ensure a safe w ...
- Marketing Tech Firm TTEC Suffers Cyber OutageTTEC, whose clients include Bank of America, Verizon and Best Buy, suffer ...
- Facebook Unveils New Conversational Ad Formats, Aimed At Small BusinessesA business can choose any of the company's messaging platforms and Facebo ...
- Starbucks Launches Instagram AR Effect With Poet Morgan Harper Nichols"Morning Mantras" finds inspiration where many of us are: home. Nichols sa ...
- Google Enforces Unique Product Identifiers On Free Merchant ListingsUnique product identifiers include Global Trade Item and Manufacturer Part numbers a ...
- Ford Expands At-Home Pickup, DeliveryThe FordPass app delivers the "always-on experience" the automaker want to bri ...
- Tech Ramp-Up: Most Brands Swapped Their Systems In The Last YearEmail distribution solutions were widely replaced, second only to marketing automation platform ...
- Data And Privacy Forcing Changes In Acquisition StrategiesUser acquisition strategies aim to rapidly acquire and convert consumers and bui ...
- How Loyal Are Your Customers?As new tools and technologies are continually introduced, businesses have an opportuni ...
- Envoy Hires Caroline Murphy As Chief Growth OfficerMurphy previously served at Huge, McCann Worldgroup and Mosaic. ...
- The Case For B2B Demand CentersBig B2B brands like Microsoft and Intuit are creating demand centers, encompassi ...
- Keep Your Customers Close: Retention Is Top Retail Tactic In 2021Digital-first marketers lead on most activities, but incumbent marketers agree that retenti ...
- McDonald's Nabs Petco's Hassan, Will Lead U.S. MarketingHassan helped drive 11 quarters of consecutive growth and increased ecommerce ...
- Honda, Lexus Lead Customer SatisfactionSatisfaction with the auto industry as a whole was unchanged, according ...
