Tag results for "customer experience"
- Retailers Mean To Please, But Many Are Not Mature EnoughThe customer experience maturity level varies by sector, Incisiv and Talkdesk rep ...
- Ford Preps Knoxville For Bronco 'Off-Roadeo'Bronco Sport customers go off-roading 3.5 times as often as the owne ...
- Mod Op Wants To Solve AI [Expletive Deleted]Independent digital agency Mod Op released its first commercial spot that highligh ...
- Test Drive: Understated Lambo Is Still A LamboThe company's founder, Ferruccio Lamborghini, reportedly once said: "We don't do commercia ...
- Visitors Will Wait Only 8 Seconds For A Slow-Loading WebsiteAlmost all consumers find an unresponsive website frustrating, Forbes Advisor reports. ...
- Subaru, Toyota, Mercedes-Benz, Tesla Customers Most Satisfied"Subaru's increase this year reflects its consistent focus on safety and reliability ...
- Pilot Connects Driver Data, Gives Customers A Reason To Happy DancePilot discovered what consumers want and used geolocation and behavioral targeting a ...
- GenX Diners Value Experience Over Price, Convenience: StudyA new study finds over a third of diners are often disappoint ...
- D2C Isn't Dead -- Marketers Are Just Doing It WrongIf there's a lag in loading a product or a glitch wh ...
- California Pizza Kitchen Turns Order Mishap Into Viral PromotionWhen an order mishap went public, the chain cleverly turned the incide ...
- Southwest Airlines Eliminates Open SeatingThe airline said research indicates that 80% of its current customers a ...
- Mini Takes The States Ends On High Note"As a marketer, it's just such a privilege to see how it ...
- Pure-Play AI Ad Spending AcceleratingDespite reducing estimates for ad-supported AI agent spending, Wall Street analysts estima ...
- Snap's Real-Time Image Model To Enhance AR Mobile ExperiencesSnap is testing a real-time, on-device image diffusion model that can genera ...
- Here's Why Customer Lifetime Value Is Required For AI SuccessData from a study conducted by Forrester Consulting and commissioned by Ze ...
- REI Co-op: 'The Enemy Is Autopilot'The outdoor retailer is kicking off a multiyear expansion of its ongoi ...
- Google, OpenAI, HubSpot Execs Infuse AI Startup With Millions In Financial BackingMaven AGI's main goal at present is to build AI systems capab ...
- Cheez-It Keeps Looking For Buzz With Cheez-In DinerThe Kellenova snack brand wants to give superfans something to talk ab ...
- Menards, Ace Hardware Most TrustworthyJ.D. Power's latest ranking finds DIY customers are looking for confidence th ...
- B2B Drift: SaaS Marketers Say It Is Harder To Reach CustomersDespite the increasing challenge of reaching customers, most B2B SaaS marketers belie ...
- Disney, Walmart Connect Forge Deal To Provide Streaming, Customer InsightsThe deal will connect Walmart's customer purchase data with Disney's internal insigh ...
- Yelp Works To Cash In On AIYelp believes it can drive more demand for businesses through AI technolog ...
- Oracle's AI And Nashville Connection For AdvertisersOracle has big plans beyond enterprise software as it prepares to mo ...
- AI Customer Service: Not Quite Ready For Prime TimeMy encounter with the cybernetic sadist who asked, "Do you want ...
- Slow-Time Data: Brands Are Having Trouble Tracking Customer BehaviorFewer than half of marketers are collecting real-time experience data, Acoustic a ...
- Uber Eats, Waymo Test Autonomous Food DeliverySo this begs the question, do you tip a robot? ...
- With 'Mended Murals,' Vaseline Offers TLC To Urban ArtThe Unilever brand's latest twist on community building is restoring fading cultur ...
- Why Retailers Are Losing Faith In Self-CheckoutStores invested heavily in new technology and layouts to ease lines. B ...
- AI's Best Shot: Brands Seek To Use It In Automating Creative TasksMost brands still face challenges to creativity that AI might help resolv ...
- Las Vegas' Sphere Continues To Be Hot PropertyAB InBev, Adidas, FedEx, Hellman's, Lowe's, Nike, Paramount and Verizon all r ...
