Tag results for "customer experience"
- Channel Etiquette: It Pays To Give Consumers What They Want: Twilio StudyBut marketers lose out when they neglect channel and frequency preferences, Twilio ...
- Atlanta Firms Lag In Mapping Customer Journey: StudyMany Atlanta businesses are ignoring the customer journey: Less than two thirds ...
- WorkWise Offers New CRM CapabilitiesThe enhanced tools help firms improve productivity and foster better communication with ...
- Email, The Empathy ChannelConsumers prefer email over other media. And they want brands to be ...
- UserTesting Acquires TruthlabThe deal combines UserTesting's machine learning with Truthlab's ability to build empathy ...
- Why B2B Brands Should Welcome Customer ReviewsRegardless of how they are delivered, customer reviews are essential for B2B ...
- Data Adolescence: Most Enterprise Firms Are At the Low End Of MaturityA Merkle study shows that large firms are lagging when it comes ...
- Nearly One In Three B2B Marketers Admit To Delivering Poor Digital ExperiencesA survey by Episerver has seen nearly one in three B2B marketers ...
- The Customer Voyage: Firms Are Getting Better At Mapping ItTravel firms are more satisfied than retailers in their customer journey optimization, ...
- Six Ways To Improve The Customer ExperienceBrands like Disney are using machine learning and other advanced technologies to ...
- FCA Hiring 'Brand Experience And Innovation Manager'The employee will be charged with improving the overall customer experience for ...
- Adobe Enhances Its Digital Experience PlatformAdobe's AI-based tools help brands personalize customer experiences across channels, the company ...
- Hunter Douglas Uses Speech Analytics Feedback To Improve Customer ExperienceManufacturer and marketer Hunter Douglas analyzed customer communications to identify when and ...
- Diageo To Run Competition For Customer Experience Project Worth GBP20kDiageo has announced it is working with media conference MAD//Fest London to ...
- One In Three B2B Marketers Cite Data As Critical ChallengeDun & Bradstreet's Marketing and Advertising Outlook found 88% of B2B marketers ...
- Pergolino And Englund Join ActiveCampaignMaria Pergolino will serve as ActiveCampaign's first Chief Marketing Officer. Chris Englund ...
- M&C Saatchi Live LaunchedM&C Saatchi Sport & Entertainment has launched a global brand experience agency ...
- Now Hear This: Amplifon App Exceeds Expected ResultsAmplifon needed a service to help its customers get comfortable with their ...
- Bravo Breaks Records With 'Dirty John' PodcastHistorically, Bravo had been known as a destination for quality reality programming. ...
- Craftsman Builds Email, Social Via Dream Garage ContestThe contest was built into interactive digital display that allowed users to ...
- Zwilling's Digital Transformation Brings Amazing ResultsBy optimizing digital, the brand's history -- dating to 173 -- and ...
- Hit Shows Being Turned Into ExperiencesHit TV shows are being transformed into experiences audiences can participate in, ...
- SugarCRM Offers New Data Integration Service For Sales RepsSugar Connect serves data to sales reps when they are communicating with ...
- Cheetah Digital Debuts Cross-Channel Engagement SuiteThe new platform provides personalized multichannel experiences, the company says. ...
- Personalization A Big Factor In Driving Customer Experience, Study SaysContent personalization is one of the most effective tactics, but challenges remain ...
- Macy's Changing Its Marketing StrategyMacy's will begin testing same-day delivery in 30 markets for online orders ...
- CarGurus Highlights User ExperiencesThe company "has evolved and grown our commitment to television as part ...
- Britons Are The Happiest Online Shoppersit may come as a surprise, but Britons have been identified as ...
- SharkNinja Analyzes Keywords In Reviews To Improve Customer Service, Reduce CostsSharkNinja marketers worked with Clarabridge to analyze keywords and identify unmet consumer ...
- Yahoo! The UK Needs An Apology? Again!Did you get cut off yesterday too? UK telcos need to wake ...
