Tag results for "customer experience"
- Rothenberg Talks IAB ALM 2020, White House Visits, Gets Personal With Customer ExperienceThe IAB ALM 2020 Leadership Summit focuses on what Rothenberg calls The ...
- Email Marketers Must Prioritize Subscriber DemandsEmail marketing remains challenging despite its high ROI. But digital businesses can ...
- Merkle Data Shows Relevance Critically Important In 2020About 54% of marketing execs surveyed said ads relevant to their life ...
- Marketing All Star: Lou PaskalisLou Paskalis, the senior vice president of customer engagement and investment for ...
- Land Rover, Mitsubishi Rank Highest In Website Evaluation StudyThe study was modified to address digital advancements automakers are implementing to ...
- Age Of Search, AI, And How To Excel At Customer Experience: Microsoft StudyFirst-party data sources from organic search, paid search, website and mobile app ...
- Delta Goes On Offensive In Anticipation Of JetBlue International ServiceInternational main cabin service now features an always available inflight snack bar ...
- Braze To Open Chicago Office Early In 2020Braze says it sent 53 million emails on Black Friday, among 2.9 ...
- Holiday Humbug: What Leads To Returns, And How Email Can HelpOver a third of consumers expect to see return policies in confirmation ...
- Cadillac Offers Digital Showroom ExperienceCadillac will run digital advertising from Publicis in five U.S. markets to ...
- Nothing Cryptic About It -- Americans Still Prefer CashDespite the buzz of digital payment systems, cryptocurrencies and other non-traditional forms ...
- Digital Report Card: How Brands Are Doing As 2020 LoomsEmail is rated as effective by less than half of marketers surveyed, ...
- Digitas Launches Experience Transformation ConsultancyDigitas UK is launching an experience transformation consulting arm aimed at bridging ...
- Customer Lessons Learned from Co-op Insurance at MediaPost's EU SummitCo-op Insurance had a tough challenge - they wanted to acquire new ...
- 25 Leading Customer Experiences Around The WorldThe ideal customer experience may vary from one part of the globe ...
- CIOs Most Worried About Security, Next About Moving To The Cloud: AdobeOnly 15% of chief information officers (CIOs) give high marks to their ...
- Adobe Personalizes Customer Experience, With Privacy At CoreAdobe has announced several improvements to its Experience Platform, including a way ...
- Smell, Touch Boost In-Store Sales By 10%Turns out that to sell sneakers, there's nothing quite like the schnozz-tickling ...
- Porsche, Buick Rank Highest In Sales SatisfactionPorsche ranks highest in sales satisfaction among luxury brands for a second ...
- Consumers And Brands Disagree On Customer Experience, Poll FindsOnly 10% of customers strongly agree that brands are giving them a ...
- Channel Etiquette: It Pays To Give Consumers What They Want: Twilio StudyBut marketers lose out when they neglect channel and frequency preferences, Twilio ...
- Atlanta Firms Lag In Mapping Customer Journey: StudyMany Atlanta businesses are ignoring the customer journey: Less than two thirds ...
- WorkWise Offers New CRM CapabilitiesThe enhanced tools help firms improve productivity and foster better communication with ...
- Email, The Empathy ChannelConsumers prefer email over other media. And they want brands to be ...
- UserTesting Acquires TruthlabThe deal combines UserTesting's machine learning with Truthlab's ability to build empathy ...
- Why B2B Brands Should Welcome Customer ReviewsRegardless of how they are delivered, customer reviews are essential for B2B ...
- Data Adolescence: Most Enterprise Firms Are At the Low End Of MaturityA Merkle study shows that large firms are lagging when it comes ...
- Nearly One In Three B2B Marketers Admit To Delivering Poor Digital ExperiencesA survey by Episerver has seen nearly one in three B2B marketers ...
- The Customer Voyage: Firms Are Getting Better At Mapping ItTravel firms are more satisfied than retailers in their customer journey optimization, ...
- Six Ways To Improve The Customer ExperienceBrands like Disney are using machine learning and other advanced technologies to ...
