Survey results highlight that trust is the single most important characteristic that investors look for in financial advisors (49%), followed by knowledge (34%). Trust is also the primary reason why investors remain with their financial advisors (64%). The degree of trust that investors feel toward their financial advisors is influenced most by the advisors' objectivity and by his or her knowledge regarding financial markets and investments. Spotlighting an opportunity for advisors to strengthen their relationships with clients, 65% of investors are concerned about the objectivity of investment advisors' recommendations.
Kenneth Ennis, managing director, Investment Services, Standard & Poor's says, "The... results highlight the differences in opinions between those who seek professional investment advice and 'do-it-yourselfers,' which have remained consistent with the sentiment we noted last fall."
Demographically, the study group of individual investors is more affluent than the general population. The median household income is $110,000, the median age is 48, 84% were male and 16% female, and 38% have financial advisors. You can find out more here.