In turn, Costco will extend the manufacturers' warranties on TVs and computers to two years
from one.
Returns of consumer electronics -- flat-panel TVs, in particular -- squeezed Costco's profit margins in its latest fiscal year. Costco has posted strong sales of the TVs, but many have been returned as customers encountered difficulty installing them at home. The policy of giving a full refund of the purchase price also allowed for some opportunism, as prices on flat-panel TVs have fallen precipitously in the past year.
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