In one 60-second radio spot, written and directed by the general manager of Jim Ellis Chevrolet in Atlanta, a
voiceover says, "Toyota recalled more vehicles last year than it sold ...."
One email missive debunks the notion that the Tundra can haul 10,000-lbs. as advertised. Providing dealers with this kind of material to share with customers in the showroom is a way of "leveling the playing field," says one dealer. Toyota and its agency, however, stand by the ad.
advertisement
advertisement