Bloated costs, outmoded technology and political infighting have hobbled the giant company. Now run by newly minted CEO Vikram S. Pandit, it has even abandoned its famous Weill-era Travelers logo, the
red umbrella, in favor of an emblematic red arc. "I cannot think of one positive thing that developed as a result of these two companies," says Richard X. Bove, an analyst at Punk Ziegel.
Whatever happens at Citigroup, the aftershocks of the 1998 merger are still reverberating. The deal paved the way for the repeal of the Glass-Steagall Act, which separated investment and commercial banks. Subsequent mergers helped U.S. institutions compete with foreign rivals, but also fostered some of the financial innovations that many say contributed to the subprime mortgage crisis.
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