Thank you Jason Kilar. The former Amazonian and one-time Disney employee is now running Hulu. He's talking about the importance of a culture fostering obsession for quality. At Hulu, they are
obsessing the details. (Kilar certainly learned about usability obsession from his days at Amazon.)
When he worked at Disney, Kilar says, the street sweepers were the most essential employees
because Walt Disney was obsessed with quality and cleanliness.
At Hulu, they're obsessing every detail of the Hulu design from thumbnail size to the quality of every pixel.
My kind of
guy!
The easier you make it for people to find, Kilar reminds, the more people will be using online video.
Hulu's mission: Deliver a service that users, advertisers, and content owners
unabashedly love