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So You Want A Job In Web Analytics?

Web analytics is not an easy field to enter, especially in tough economic times.  Nor is there a straightforward path for gaining real-world experience to help you land a job.  Moreover, when a company determines it needs a Web analyst, principals often look at internal resources to staff the function -- they want to hire someone who has had experience elsewhere doing Web analysis.

So what is an aspiring Web analyst to do? What are some ways to learn more about Web analysis, get some practical experiences under your belt, and move your career in the direction you want it to go? Over the years, I have learned that immersing yourself in the Web analytics community helps prove to employers that you are a serious candidate. In that context, here are several methods for breaking into the analytics field and/or gaining more experience to reference when applying for a job:

·    Join the Web Analytics Association.With over 1,500 members all over the world, the WAA is the premier virtual venue for learning more about Web analytics and collaborating with people in the industry. Membership allows you to participate in the Web analytics community and interact with experienced Web analysts and even hiring managers. Joining the WAA says to an employer that you are serious about the field and want to work within it.·    

·    Read the blogs and books. The Web analytics community has many contributing members who author blogs and books. If you aren't reading the blogs and the books, you are missing the opportunity to gain hard-learned and hard-earned experience from people who have been doing Web analytics for years. Some of the books on my shelf written by members of the community include "Web Analytics Demystified," "The Big Book of KPI's," "Web Site Measurement Hacks,""Multichannel Marketing," and "Web Analytics: An Hour a Day."

·    Install a Free Web Analytics Tool. The financial barriers to using Web analytics tools have been removed. It is easy to get a tag from Google Analytics, Yahoo Web Analytics, and Microsoft Ad Center Analytics, put it on your site, and begin exploring the reports, measures, dimensions, filters, variables, and tool configurations available in these free products. Learning these tools and applying them to improving you or your friend's Websites will teach you a fair share of the challenges involved with doing Web analytics in the real world. In fact, it is very common to see each of these tools deployed in the wild in corporations around the globe. Who knows -- you may even get a job by just having experience using the free tools.

·    Attend a Web Analytics Wednesday (WAW). The Internet's only global monthly social networking event for Web marketing and analytics professionals has brought together nearly 10,000 people in hundreds of cities worldwide. Your local WAW is the best place to meet the local analytics community and talk with the people in it. At a WAW, you will meet people in local companies that take analytics seriously and have a chance to interact with hiring managers near where you live. For community immersion, there is no better place to do it locally than WAW.

·    Earn the  University of British Columbia's Award of Achievement in Web Analytics. The UBC offers several courses that focus on the real-world practice of Web analytics - from introductory information to comprehensive explorations of topics such as optimizing sites, managing campaigns, and building an analytics driven culture. These courses always receive rave reviews and more than a few people have used the knowledge learned in these classes as a stepping-stone to full-time careers in Web analytics. ·

·    Complete the University of California Irvine's Certificate in Web Intelligence. For those people already in Web analytics or for those who want to learn the intricacies of business process management, project management, or data warehousing in the context of Web analytics and business intelligence, these courses offer the opportunity to do so. Knowledge imparted in these courses is well suited for advancing your career. Completing these courses offer the new or experienced analyst a leg-up when competing for a new job or helping to prove their suitability for an expanded analytical role at their current job.

·    Go to conferences. For those who already work in Web analytics or want to find out more about the contemporary practice of Web analytics today, attending conferences is a "must do" -- at least one per year to stay in the game. The eMetrics Marketing Optimization Summit , the X Change Conference, the Internet Marketing Conference, and the vendor-specific conferences hosted by Omniture, WebTrends, CoreMetrics, and Unica are all well worth the cost of attendance.

·    Participate in social networking and social media.   Lots of conversations occur about new job opportunities on LinkedIn and Facebook.  In addition, commenting on blogs and/or starting your own are a great way to get your name out there and to start networking with contributing members of the analytics industry.  Jobs are often posted on the WAA's Yahoo Forum as well.

While it is hard to land that first job in Web analytics or to move forward from your current role into a more Web analytically-focused position, the resources I've cited above can assist you in figuring out the best path for getting that position and proving that you can do the job. What hiring manager wouldn't want to give someone a chance who has taken the UBC courses, joined the WAA, gone to eMetrics, attended a WAW, read the blogs and books, and immersed themselves in the Web analytics community?

2 comments about "So You Want A Job In Web Analytics? ".
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  1. David Mcbride from Comcast Interactive Media, January 10, 2009 at 3:21 p.m.

    Excellent suggestions. Budding web analysts need not have experience to land a job in this industry.

    I've found that it is easier to teach web analysis skills to someone who has a healthy dose of intellectual curiosity than it is to teach that curiosity to someone who has experience, but is otherwise not driven to make recommendations that will drive change.

    My suggestions: Know Excel. Install GA. Play with Quantcast. Be inquisitive. Think ROI.

  2. Will Larson from Ticketmaster / Live Nation Entertainment, January 28, 2009 at 2:37 p.m.

    I've read some interesting articles about the undergraduate college degrees that new Web Analysts have. The jobs have become less technical as the software automates more of the process and many rookies come from Liberal Arts and Humanities. Education in this field is not as important as experience.

    Then again, it's not what you know but who you know.

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