April Mullen
Member since October 2014Contact April- Director of Strategic Insights SparkPost
- Twitter: @aprildmullen
- California
- 94105 USA
Articles by April All articles by April
- Maslow's Hierarchy Of Needs Helpful During Pandemic in
Email Marketing Daily on
04/15/2020
There's never been a more important time to use this framework in all we do as marketers, given the current global situation
- Phase-Out Of Third-Party Cookies Is Win For Email in
Email Marketing Daily on
02/25/2020
This is an opportunity for anyone driving an audience to their website to look at creating better profiles that drive longer term loyalty and engagement.
- Improving Personalization: AI, Trust, The Human Channel in
Marketing Insider on
05/03/2019
At the heart of the new era of marketing success is contextual personalization: building customized experiences that draw from known individual needs and preferences.
- Personalization For Complex Customers in
Marketing Insider on
02/23/2018
Personalization is a proven way to get consumers to pay more attention to your messages. That's why 72% of marketers say they use it in their email marketing campaigns. But, the same survey indicates that the majority of marketers aren't getting it right.
- Email Re-Engagement, Reimagined in
Email Marketing Daily on
08/17/2017
We've all had them: the conversation with a colleague who says, "Why can't we just keep sending campaigns to everyone in the email database? It can't hurt, right?" Yes, it can. A lot.
- Your Web Site's Role In Addressing Tricky Segments in
Email Marketing Daily on
06/26/2017
Email has long had a strong relationship with the Web site as a channel. The primary purpose of an email is often to drive traffic to a site for conversions. Outside of some basic use cases like abandoned cart and abandoned browse campaigns, though, the relationship has long been one-sided, with Web sites getting most of the advantages. It's time to make this relationship between these two important channels symbiotic to amplify your relationships with hard-to-reach segments.
- The Newsletter's Big Comeback in
Email Insider on
06/01/2017
Something interesting is happening. The Instagraming, Snapchatting hipster crowd are readjusting their glasses and peering at something on their screens. It's a communication form so old, that it's about to enter its retro phase. And if hipsters have taught us anything, retro is cool. What am I talking about? Curated newsletters. These digital relics that initially emerged in popularity in the late 90s/early 2000s are experiencing a major comeback that is largely being driven by Gen Y's love for email.
- Where Can Email Marketing Take Your Career? in
Email Insider on
05/18/2017
It's quite all right to be a lifelong email marketer, since demand is certainly high. Many, however, want to leverage their skills to advance down a different path. If you're an all-knowing specialist/generalist in email marketing, here are ideas on where you can take your career next:
- Tips To Overcome Testing Barriers in
Email Insider on
05/04/2017
How convenient would it be to have a focus group available to you whenever you had a burning question on the direction you should go with your marketing efforts? I have good news for you. You already have it! Every interaction with your consumer is a chance to learn and apply the results to pivot in a different direction.
- Four Operational Audits You Should Perform Regularly in
Email Insider on
04/20/2017
You need to proactively try to prevent problems that could develop into a brand embarrassment, potentially causing revenue loss and increased customer attrition. Here are four audit practices to perform on your email program on a quarterly or biannual basis.
Comments by April All comments by April
- Are Your Emails Delivering On Your Value Proposition?
by
April Mullen
(Email Insider on
02/18/2016)
So glad to hear that, Jeff!
- Putting Relationship (Marketing) Intelligence To Work In Email Marketing
by
April Mullen
(Email Insider on
02/04/2016)
Oh, and love the synergies you've outlined. Great stuff.
- Putting Relationship (Marketing) Intelligence To Work In Email Marketing
by
April Mullen
(Email Insider on
02/04/2016)
Thanks, David!
- Ready For The Mobile Tipping Point?
by
April Mullen
(Email Insider on
01/21/2016)
Thanks for sharing, Tanya! Marketers are always looking for valuable resources like the ones you shared.
- Does A Click Really Represent Engagement?
by
April Mullen
(Email Insider on
12/17/2015)
I could not agree more, Dela! Always love your wisdom.
- Does A Click Really Represent Engagement?
by
April Mullen
(Email Insider on
12/17/2015)
Neil--you are so right! A click can simply be a mistake.
- Giving Thanks To Email
by
April Mullen
(Email Insider on
11/20/2015)
"Email's not sexy, and it's got issues. Compared to most digital marketing, it's golden."Yes! My sentiments exactly, David!
- Giving Thanks To Email
by
April Mullen
(Email Insider on
11/20/2015)
I couldn't agree more, Derek!
- The Four Ghosts Still Haunting Email Marketing
by
April Mullen
(Email Insider on
10/22/2015)
Thanks for the comment, Greg! I've also heard of spammy practices as you have in your first point. On your second point, there really is no reason to send a one-size-fits-all message to all of your recipients in most cases. (There are some exceptions, albeit very few.) Even if a communication is like a newsletter and contains educational content, there are still ways to segment and target content to people by industry, interest, geography or whatever is relevant to your audience. You should test segmenting your content by audience and see what kind of lift you get. Best of luck!
- The Four Ghosts Still Haunting Email Marketing
by
April Mullen
(Email Insider on
10/22/2015)
Thanks, Mandy! I totally agree on the automated and triggered programs. I often say "Set it and optimize it."
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