AI and agents influenced 20% of all sales during the 2025 holiday shopping period, Salesforce reports.

Datalytica is designed to support sales for both in-store and owned channels.

Owning direct customer relationships is "still the most durable strategy," Chad S. White writes.

Artificial intelligence helped email marketers - but it also created issues.

Lands' End is 'suspected' of sending emails with subject lines like 'Ends Tomorrow!'

Google is allowing Gmail users to change their email addresses without losing data - but does it create a potential problem for email marketers?

Email remains strong, but it suffers from time-to-market delays, Optimove says.

The new offering connects Gmail, Google Calendar and other sources of information.

Google and Yahoo have created a new normal - lower open rates.

Altcraft gifts you a collection of email tips, including some that are brilliantly awful.