I help your business interact with your marketplaces, in the most effective and efficient manner possible. I do this by using a balanced mix of Design and Engineering principles within your work, elevating the way customers interact with your products and services.
I draw from over 15 years of experience in fast-paced customized service and solution design and client service success, with specialized focus on strategy development, interaction architecture, and creatively maximizing operational budgets. I maintain a consistent focus on Human-Computer Interaction (HCI) and true research-founded User Experience (UX) while ensuring teams produce great work.