Two authorities make the case for email automation. It can drive "awesome personalization" and lead to several other marketing benefits. Read the whole story
Eight out of ten shoppers are willing to switch brands after a bad customer experience, according to a recent report by inContact, a cloud-based … Read the whole story
The OneSpot ESP roster now includes Oracle Responsys, Cheetah Digital, Epsilon Agility Harmony, Cordial, Zeta Global, among others. The firm provides ESPs with "a … Read the whole story
The librarian is an essential role because the ease of finding content changes the value of that content. If you can find it, you … Read the whole story