Ninety percent of shoppers will buy from brands that personalize service, Zendesk reports. Read the whole story

Only a third of consumers feel personalized email recommendations are important, and even fewer say influencers motivate them to buy. Read the whole story

In a significant step, the Senate Judiciary Committee will formally debate the Open App Markets Act -- which, if passed, would be a game-changer … Read the whole story

Microsoft will have 30 internal game development studios as well as additional publishing and esports production capabilities when the deal closes. The transaction would … Read the whole story

Startpage aims to block third-party tracking cookies on websites, including those used in invasive ads, while offering private search results. Read the whole story