Brands are deploying AI to enhance customer interactions, Outreach reports. Read the whole story

Millham is being mentioned as possible successor to Salesforce CEO Marc Benioff. Read the whole story

Braze said its subscription revenue also rose, but there was a greater GAAP net loss. Read the whole story

An apparent Gmail glitch is shooting email newsletters into spam folders. Read the whole story

While AI can be a powerful tool, marketers must be mindful that the quality of data inputs greatly affects artificial intelligence's results. Read the whole story

Two-thirds increased their influencer budgets, and 76% shifted funds from other channels, finds CreatorIQ poll. Read the whole story