Putting ad metrics and revenue ahead of user experience, Facebook's auto play announcement has to be the most stupid of the year so far. Expect a consumer backlash soon. Read the whole story
Google has taken sweeping steps to rid the Internet of anti-Semitism and break ties with any media company or social influencer that takes an … Read the whole story
Mobile payments are growing significantly around the world, but that doesn't mean there is a clear winning payments provider. Much like making purchases on … Read the whole story
Snapchat is increasingly a hot tool for marketers, and posting video is key to their success on the platform. Read the whole story
It's true that the future of customer communication will focus heavily on online chat. However, corporations should be using digital tools to increase interpersonal … Read the whole story
The noticeable impact of the adversarial relationship between the White House and the national press becomes clear as President Trump holds joint press conferences … Read the whole story
Retaining app users over time remains a big challenge for marketers.In fact, only 10%-12% of users remain active seven days after downloading an app … Read the whole story
Search helps brands get found in a crowded marketplace, while content provides the opportunity to make connections. Read the whole story
New reports from Forrester Research highlight data-driven and customer-experience marketing efforts by brands, with a focus on how agencies must help lead those initiatives. Read the whole story