Just 10% of Americans have an interest in the World Cup, making it one of the countries with the lowest level of engagement. Read the whole story

The World Cup frenzy is real. Gartner's research shows most sponsors have no idea if it's working. Read the whole story

Limited-edition sneaker features the color turquoise, representing the Sedona, Arizona McDonald's, the only location in the world with turquoise arches. Read the whole story

75% of respondents said they're "comfortable" using AI for reservations, yet only 28% of operators are using AI to manage calls and customer service. Read the whole story

The insight driving it: Baltimoreans are vocally proud of their city, but there's been no centralized creative platform for their stories to challenge the … Read the whole story

The brand is aligning with the U.S.' 250th anniversary in a whimsical way Read the whole story

Consumer brands are rapidly moving into healthcare territory while traditional healthcare players scramble to learn what words like "experience design" and "customer journey" actually … Read the whole story

Courts will waste time and money trying to determine the "damage" caused by getting an annoying email. Read the whole story