The marketing director will speak at MediaPost's Brand Insider QSR Summit taking place Feb. 16 - 19 in Scottsdale, Arizona. We caught up with him earlier this week.

"Put yourself in the customer's shoes and consider the roadblocks, pain points, and motivations at each stage of the journey -- paying close attention to the transitions between each stage."

Travis McCan, email strategist for The Salvation Army account, says DEG learned how different audience segments engage with the brand. "We were able to see how much they gave, the frequency, and differences from other groups."

CIOs Shelby Saville of Spark Foundry, Jon Stimmel of UM, Matt Sweeney of GroupM, and Catherine Warburton of Assembly will talk about the hyper-fragmentation and oversupply of media options.

Albert Thompson, managing director of digital at Walton Isaacson, will take part in a panel discussion on the Media+Data+Privacy Equation at our Forecast2020 conference Jan. 29 in New York. We caught up with him earlier this week.

For the sixth year in a row, both sides of the aisle will delve into a host of issues, including the many changes throughout the media ecosystem.

Ryan Thompson will speak on "Navigating the New Social 'Etiquette'" at Marketing: Politics on Jan. 16, in Washington, D.C. We caught up with him earlier this week.