The good news is that companies have a good chance of getting out of the doghouse if they deal with customers' problems expeditiously. Read the whole story
Three marketing technology veterans--Deirdre Catucci, Mike Gentile, and Tim McHale--are teaming up to launch Madison Avenue Social, a new agency focusing on mobile and … Read the whole story
Is the iconic "Charging Bull" sculpture unfairly being portrayed as a villain by "Fearless Girl" supporters? Yet in the hundreds of media stories devoted … Read the whole story
As brands increasingly utilize influencer marketing, methodologies begin to vary. Not surprisingly, some CPG brands' approaches are more conducive to great influencer relationships than … Read the whole story
The social giant is improving its Rights Manager tool, including further automating the process of detecting and deleting stolen video. Now, rights owners can … Read the whole story