Last week, my cable provider, Comcast, stuffed my monthly biller with a 14-paged, weathered-white and dull-blacked, densely worded brochure (7 front and back) alerting me to "Customer Privacy
Notice for Cable Television, High-Speed Internet and Phone Services."
This informative piece of literature (see here for PDF) was divided into the following non-paginated, accordioned sections which opened with "Why is Comcast providing this
notice to me?":
Collection*What kind of information does this notice apply to?
* For what purposes may Comcast collect personally
identifiable information and CPNI?
* What kind of personally identifiable information and CPNI does Comcast collect?
*What kind of information do you collect if I use interactive
or transactional services?
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*How does Comcast use personally identifiable information and CPNI
Disclosure*Under what circumstances may Comcast disclose personally identifiable information to others?
*To whom may
Comcast disclose personally identifiable information?
*When may Comcast disclose personal information to others in connection with phone service?
*When is Comcast required by law
to disclose personally identifiable information and CPNI by law?
*How does Comcast protect personally identifiable information?
*How long does Comcast maintain personally
identifiable information?
Customer Access and Choice*How can I see my personally identifiable information or CPNI and correct it, if
necessary?
*How do I give or withhold my approval for Comcast to use CPNI to market additional products and services to me?
*How do I place myself on Comcast's "do not call" and
"do not mail" lists?
*What e-mail communications will Comcast send to me and how do I manage them?
*What can I do if I think my privacy rights have been violated?
*Will
Comcast notify me if it changes this notice?
*How do I contact Comcast?
h.........e............l...........p!
"hello... hello... hellois there anybody in there
just nod if you can hear me
is there anyone at home"
Mr. Floyd