Lyris HQ allows for monitoring of multiple aspects of interactive marketing campaigns, including social, mobile and search engine marketing, as well as email.
The new Twitter functionality offers an option on the HQ dashboard for marketers to follow Twitter feeds, based on key search terms and possibly respond to discussions in real time.
Another new feature allows marketers to meld Twitter widgets or icons into email marketing and e-newsletters. When recipients click on one, it takes them to that marketer's Twitter page.
Marketers can then gauge traffic that travels from a Twitter page to their Web sites. And HQ can provide details on what customers are doing on the site.
"This level of insight enables marketers to better assess the business impact and effectiveness of messages posted on Twitter -- whether originating from their own company or spread virally throughout the Twitter community," Lyris said.