Commentary

CPG Is Going Online, The Only Debate Is By How Much, And How Quickly

A bit of a debate brewing over just how poised the big kahuna â€" consumer packaged goods marketing budgets â€" are to shifting into online advertising. Gian Fulgoni has clearly made the case that it’s about to explode, for all the reasons he’s been discussing the past couple of days at the Search Insider Summit. But Jordan Rohan isn’t so sanguine.

That’s the discussion taking place during the first panel this morning, and it’s hard for me to figure out who’s actually winning.

Rohan agrees that CPG spending will increase online, and especially in search. His question is by how much?

“I feel like it’s going to take a lot longer,” he predicted. “I’m sure the percentage of dollars from CPG spent on search will go up. I don’t know if that should go to 2 % or to 5%, but it’s probably not going to 15%,” he said.

His main rationale is that search simply has not proven its ability to generate “brand appeal” and “attributes” the way a hundred years of traditional media case studies have proven over time. He thinks the current growth in search is coming more from local advertisers and the long tail, and that big packaged goods marketers like Kraft just haven’t embraced that yet.

“I think we have tot be more precise about exactly which bucket of advertising search is drawing from,” Rohan suggested.

Fulgoni didn’t necessarily disagree, but the veteran CPG analyst said he still can’t figure out why big consumer marketers still spend so much on newspapers, for example. One theory, he has, is that “It’s a mass marketing industry, and they think of every reader as being a potential buyer.”

Fulgoni suggested that the best alternative would actually be to utilize direct mail to target people who are not online, with a “great search” campaign to target the ones that are online.

1 comment about "CPG Is Going Online, The Only Debate Is By How Much, And How Quickly".
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  1. Jonas Halpren from Federated Media, May 8, 2009 at 2:26 p.m.

    While I agree that CPG advertisers are coming online, I disagree that the bulk will be in search. Of course these comments were from a search conference, so it is expected. I think display & social media will play the primary role for these companies. The main goal of the CPG advertiser is to create awareness with high impact campaigns. The want to keep their brand "top of mind" when that person is at the store. Sure they may use search to drive some coupon or trial sign ups, but this will be secondary to campaigns that generate awareness and sense of community.

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