“Despite all that we feel we’ve accomplished, we’ve only begun to be relevant,†said Spiegel. “Consumer behavior has fundamentally changed … Yet we’re still fighting for scraps and what need are marketing dollars in this space.â€
Beyond “preaching to the choir†at these closed industry settings, Spiegel implores his piers to “evangelize†on a broader scale. Then, “enjoy the ride,†because he promises the industry is approaching a true tipping point… just as soon as marketers get their acts together.