TerraChoice, an Ottawa-based marketing firm owned mostly by Underwriters Laboratory of Canada, visited 34 stores in the U.S. and Canada from March to May and surveyed 5,296 products
that make environmental claims for its "Sins of Greenwashing" report.
"The biggest sin is making claims without any proof," says Scot Case of UL Environment. "Vagueness" -- such as a shampoo that claims it is "mother-earth approved" -- is the second leading problem.