Commentary

Google measures offline (retail) sales lift

Jim Koehler, director of research for Google (who as several other attendees have noted via Twitter, is very, very smart) shared some interesting methods that search marketers can use to quantify the effect of search ads on offline or brick-and-mortar retail sales. Basically, what does having a prominent placement on Google paid search results yield in offline sales -- presenting a plan of action for addressing this hot button issue. Basically Google and a well-known manufacturer partnered to conduct a national, randomized trial in which the manufacturer paid for an Ad Words campaign in half of U.S. markets, leaving the other half as a control group. As noted, the sorting into experimental versus control groups was randomized, and I can only presume that any other media presence by the manufacturer was either negligible or evenly distributed between the two markets. Long story short: they found a significant lift in offline sales results, although the precise results were immersed in numbers which make my head feel fuzzy (the whole Koehler is “very smart” part). But since he shared it with us, I bet Google would publicize these results elsewhere and might even send you a white paper if you ask nicely.
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