I am not a fan of semantic arguments. After all, as the parent of a particularly wily daughter, I feel that I spent the last decade and a half parsing words just to clarify commands. "Well,
you didn't really say that I couldn't..." "When you said I was 'grounded,' that meant I just had to stay in the neighborhood, right?" "When you said we would go to
Chuck E. Cheese 'sometime," didn't you mean this afternoon?" And of course the countless battles over the what is and isn't "fair."
The fact that I have an
iPhone and she doesn't continues to be an injustice on a massive scale. The names of notoriously repressive regimes have been known to drop during these arguments. And the feelers have already
gone out for whether I am getting an iPad 2, because "at least" I could pass to her the coveted iPad to make amends. At the very least.
Whether the iPad is itself a
"mobile" device is a current argument that gets bogged down and likely diminished by the terminology. It came up more than once at the Mobile Insider Summit last week. I have to admit that
until then I hadn't really taken the debate very seriously as it is currently expressed. I always assumed the tablet is a variety of "mobile" and certainly qualifies in my mind for
coverage here. Obviously it shares an OS with a phone and even comes in 3G-enabled versions.
But to get all Clinton on the issue, it all depends on what the meaning of "mobile" is.
Clearly the tablet is not a phone, both in terms of portability and functionality. Its use cases are not entirely the same. As one panelist last week quipped as he lifted one up, "you don't
bring this into a store." Yes, and that removes from the tablet entire categories of shopping and in-store apps and eliminates whole classes of remote and LBS-based functionality. Maybe.
At the same time, the telling retort to that comment was, "Yes but you have it here on stage." Which is to say that the tablet is not a laptop, either. Arguably it is more
mobile than a PC. I have both an iPad and the slightly heavier Mac Air, and productivity remains the deciding factor in whether to pack one or the other when I leave the house. I type on my laptop. I
read and watch on my iPad. But as Nielsen analyst Jerry Rocha showed us at the Summit, his research finds that 59% of iPad usage is occurring in the home. Only 19% is "on the go."
Now, to be clear, the homebound phenomenon actually is common even in other "mobile devices." In fact the iPhone itself is used 47% of the time at home and the iPod Touch 64%. The
Kindle, that beach-worthy, pack-it-in-your-purse e-reader, is used at home 71% of the time. So, yes, we can argue that the iPad is distinct from the smartphones insofar as it is primarily a media
consumption device. But at the same time we have to recognize that our entire notion of "mobility" suffers from caricature as well. Only 25% of iPhone usage occurs "one the go"
according to Nielsen, with another 16% at work or school. I know I probably make more use of my smartphones in the same context as I use the iPad - during the evening, in front of the TV.
Mobility itself may account for less of the real distinction between the smartphone and tablet formats than the most obvious difference: screen size. When it comes to actual content use, the
iPhone and iPad are fairly close in the categories of music, radio and news access. The big gulfs form around lean-back content. While only 13% of iPhone owners read books on their device, 39% of iPad
owners do. TV shows (33% iPad, 11% iPhone), Movies (32% iPad, 12% iPhone) and Magazines (25% iPad, 8% iPhone) all benefit from the larger screen substantially. For brands this may mean less of an
opportunity for offering utility. I have seen precious few truly compelling branded apps on the iPad. There are catalogs and such from The Gap, and Kraft has its app aimed at cooking with your kids
that does leverage the platform. There have been numerous custom iPad magazines from car makers with just a couple of interesting executions. But I haven't seen many brands try to capitalize yet
on the main functionality of the iPad, media consumption.
Also, add to the distinctions across devices the personal nature of mobility. The iPad is much more of a shared device than a
smartphone is. While 66% of phone users say they are the only one who accesses their smartphone, only 54% of tablet owners say the same, almost identical stats as apply to netbook use.
Of
course we are only nine months into the tablet lifecycle. Usage is a moving target. I think almost all of us who bought the devices are a bit astonished at how much we use them, how much they replace
a laptop in the home, and how much more pleasurable digital content consumption is on a large touch screen than it is on a desktop or laptop. One content-sharing service published stats the other day
showing how tablet owners who saved content on their PC during the day for later viewing much preferred reading the material during the evening on the tablet than on the PC. In fact, tablet owners,
knowing that they had a lean-back platform to review content later in the day, made considerably less use of the computer for revisiting that saved content during the day. In other words, the tablet
seemed to be a kind of time-shifting DVR for Web content.
Deciding whether a tablet is or isn't a "mobile" device is moot, because the definition of "mobile" is itself
being made squishier by multiple device categories and a smartphone that itself is behaving more like a PC. Clearly tablets are defining a separate category that doesn't just overlap two others
(PC and phone), but actually exceeds the capabilities of both in media consumption. For the time being, most advertisers experimenting with the platform have been using enhanced versions of print and
Web advertising. To be sure, the potential for "engagement" is remarkable on these screens, perhaps higher than we have yet seen on a digital device. But there is also room for content
creativity we haven't seen yet.