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by Erik Sass
, Staff Writer,
February 22, 2011
M.C. Hammer has had an interesting life, to say the least, from his stint in the U.S. Navy, to glory days when he was arguably the most famous musician in the world, to bankruptcy, to his
reinvention as a social media superstar. He is also an acute and rousing public speaker, as the audience at the Gravity Summit at UCLA learned on Tuesday, when Hammer turned an awards acceptance
speech (naming him social media marketer of the year for 2010) into a brief but sweeping review of the progress of social media over the last decade.
"When social media was just
getting started, you all probably remember this as well as anyone -- a lot of people would say ‘why do I want to know you're having a sandwich?' Well, it's gone from sandwiches to
the driving engine" of "a whole social media economy."
Of course, it's worth noting that many people still dismiss social media, even when they have no direct
experience of it, as trivial and meaningless. But Hammer's own reinvention is pretty convincing proof to the contrary: if nothing else, his current success isn't trivial or meaningless to
him, and any ambitious individual would be wise to at least consider his example.
The same is true of marketers, and Hammer had plenty of advice on that score: for entertainment and media
properties, he ventured "It's better to have social media optimization than SEO" because it means "you're hot where the buzz-makers and tastemakers are." On that note, he
emphasized the distinction between "relevance" and "influence," adding that simply creating relevant content is no longer sufficient: "What you really need to do is create
influence, and influence is relationships," which "allow you to not just create new customers, but retain customers" in the long term.
Pointing to the continuing events in
the Middle East as evidence of the huge (and still-expanding scope) of social media, Hammer concluded: "It's really no longer debatable... This thing, which started out as ‘Who cares
about you having a sandwich?' is now helping change governments." Hammer closed with a final piece of advice to the marketing audience: "It's engage now, or lose later. It's
engage now, or lose out somewhere down the road because your competitors are engaging now."