We've long heard about the sizable gap -- currently estimated at $60 billion -- between what marketers spend on brand advertising on the Web, and the amount of time and attention that has shifted to the Internet. And while the growth of both social media and online video advertising has quickly put a dent in this number, we've yet to see the watershed moment.
Social video may prove to be the missing link. Social video advertising empowers brand marketers to deliver an unprecedented range of persuasive, entertaining video content (such as short films, webisodes and educational videos) in non-interruptive formats across the wWb. And because consumers not only choose to watch these brand videos at scale, but are also often motivated to share it with their friends, brands and agencies are now getting behind this approach in a big way.
The growing budgets coming into social video will be a significant contributor to reducing the gap between the
amount of time consumers spend online and the overall digital advertising spend. Here are five early indicators that this is already happening:
1. Big brands are making
major investments in video content. You need look no further than Nike and Coca-Cola, two of the largest and most forward-thinking brands in the world, to see that digital content marketing
is a huge growth area.
Few brands have committed to content marketing more than Nike, which has replaced a large portion of its television advertising spending over the past decade with
the sponsorship of a huge range of experiential marketing projects and the creation of over 10,000 pieces of original content. Nike will be the first to
tell you that they don't just sell shoes; Nike is a digital media company that creates culture through content.
Coca-Cola is also making bold moves in the direction of brand content.
Coke recently spoke at the Cannes Festival about its "Liquid and Linked" content creation strategy, which places a new emphasis on dynamic storytelling to connect people with each other through
shared content.
2. Top agencies are building dedicated practices around digital video. Brand-focused advertisers have always aspired to create and distribute shareable
content, not just ads that interrupt. To this end, we're seeing agencies launch practices focused squarely on digital video.
For example, Ogilvy & Mather just launched an Advanced Video Practice in July of this year. Led by industry luminary Robert Davis, Ogilvy's Advanced Video Practice works with brands to take video engagement beyond the "viral" view, targeting measureable engagements that place viewers directly into the sales funnel. Over the past two years the team has been developing strategic interactive video experiences for IBM, Nestle, DuPont and other global clients.
3. Agencies are hiring directors of "earned media." At both media and creative agencies around the world, Earned Media departments are
now being created to ensure that brand content doesn't get lost in the din, but thrives as a positive and integral part of the web content ecosystem.
Earned Media Director and Executive
Producer Craig Batzofin at agency Evolution Bureau says, "My job is not about crossing our fingers and hoping for free earned media. Our job, as a department, and really collectively as an
agency, is about strategically planning and executing integrated brand content programs that seamlessly tie together shareable content, thoughtful earned media and PR, and paid media that
gets our content seen and socialized."
4. We're moving beyond the lonely click. These days, a 1% click-through rate on a traditional display ad buy would send a media planner
cheering through the office. But not only does a 1% CTR mean that 99% of people did nothing, it's also limited to just a single, isolated visit to a site.
We are now at the
point where meaningful media metrics have been introduced for brand content that can reflect the endorsement potential of social media. Both sharethrough rate (the rate at which a video is
shared, divided by the number of times it is viewed) and "social engagement" metrics such as Likes, tweets and shares, are becoming standardized metrics to gauge the performance of video campaigns. As
social engagement rates become standardized across the industry, media planners will be able to more accurately compare performance across different vendors -- and in turn, confidently increase social
video budgets to the best media performers.
5. The market is validating the approach. We are now starting to see investment in the kind of research and documentation necessary for large corporate agencies to feel comfortable moving significant budgets online. From Forrester Research helping to define and standardize paid vs. owned vs. earned media, to the launch of Nielsen's BuzzMetrics product, to comScore's recent study on "The Power of Like," big research companies are getting into the conversation by defining the value of online conversation about brands.
On a campaign level, media buyers demand third-party research to validate their spending against social video content. Many survey-based research companies are adopting models to help measure social campaigns' ROI for brands, with positive results. For example, for social branded content specifically, Vizu's brand studies measuring awareness, favorability and/or purchase intent have yielded lifts of 20X higher than industry averages.
While it's still early days for social video advertising, one look at the exciting progress happening with brand content strategies, video and earned media departments and third-party research and measurement tools, points to a big future for this new medium.
This is a fantastic piece, Dan. Thanks for articulating what a lot of us know and discuss.
I would add to point 2 that some just as agencies are creating dedicated practices in digital video, there are specialized agencies that focus ONLY on that practice. That is the niche that BARS+TONE has evolved into.
@Eric - thanks for the nod. :)
Agreed, there are a number of amazing agencies and production companies built from the ground up for content, not ads, and we're huge fans. I try to keep a running showcase on my blog of those unique agencies/prod co's and their awesome work: http://www.dan.ag/tag/agency
Hi @Dan -- greetings from the other Dan Greenberg in ad tech!
I liked the article and I think a number of your points come together in a few of our early projects. In these projects, our technology is used to customize/personalize a video piece. This moves video from viral (wich clicks only to YouTube) to a sort of earned medium with an implicit call to action: if I send you a cool video featuring me... and you want one... you must go to the advertiser to get it. Those 10,000 pieces Nike created could be created once by Nike, and 9999 times by users! However, this sort of campaign is still so new that the tracking metrics have not caught up, let alone agency media planning. (So, we have other high-volume use cases for our technology. :) )
Wow Dan. Awesome article! Bang on! I realize Media Agencies' hands are quite often tied by conservative, blue chip brands and they can't always recommend things that are outside of the box...but branded content 'online' is a sure thing! There's no need to fear it. I came from a branded content environment on air...(having worked with CDN TV Producers and then a national CDN broadcaster). There are so many limitations to creating branded content on air (ensuring the filming schedule is still available for the brand to integrate with, trying to align programming schedules with the brand's campaign dates, having to pay show host-talent fees...and let's not forget not being able to succinctly measure its performance...oh, and the cost!). Branded content online...can be so much more customized, precise and efficient...and now that I've migrated to the digital playground...I cannot WAIT to be a part of this movement! I think I'm going to print a copy of this article and provide it to every client I meet! Thank you for writing it! My thoughts/your words! Brilliant!