Give credit to Trojan for pulling off the best public relations stunt of the summer.
According to The
New York Times, the cost of giving away 10,000 vibrators from from two Manhattan "pleasure" carts would be $350,000 -- and that's in retail value.
In the "winky wink" media
world we live in, announcing you are giving away free vibrators in The New York Times is like catnip to the press: massive joke coverage spread virally on Tuesday because -- hey. we need a good randy topic to blog about in the
middle of the summer. A site like Gawker could not resist.
I've always said that one of the best kinds of PR stunts is getting a long public line to form, and in this, Trojan succeeded. On Wednesday, fueled by all the buzz generated from Monday's
article, both carts had huge winding lines of people of all ages waiting to pick up their free goody. No question that would give Trojan another wave of press coverage that would far exceed the cost
of this stunt, such as this from ABC News and Huffington
Post.
However, whether Trojan's marketers anticipated this or not, the New York Police Department arrived on the scene closing down the carts, claiming they needed city permits
and the crowd had grown too large. The press, who were already there covering the event, pounced on this golden opportunity, raising the event coverage into the stratosphere -- it was the front page
of today's New York Post.
Trojan's marketing department and whoever dreamed up this stunt should be given bonuses for a stunt that gave exceedingly far more value than it cost.
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From a pure PR standpoint, this was executed very well. And the hiccup with the NYPD may have actually enhanced coverage.
But judging from the comments on the Facebook page, Trojan did a very poor job leveraging social media to manage the shutdown. The nasty posts are not being addressed and there doesn't appear to be a Twitter strategy to engage consumers.