Email is central to a successful marketing strategy. It has been a bumpy ride but it’s clear that email is not dead. It’s still as important as ever.
With the development of email
design and increased standards, it is quite common to target, personalise and adapt branded emails to ensure they attract opens and clicks on all kinds of devices and screen sizes. But for some
marketers this, frustratingly, is still way out of reach.
What’s holding you back?
Brands are doing amazing work with innovating email and are sure to be reaping the
rewards. However, not all companies are able to compete with the big players; you may not have the resources or staff, or it may not be easy to request budget for “responsive design” when
the board has other priorities. Whatever the case, these simple steps, even with limited HTML knowledge, will get you through until your next template redesign.
Know your audience. This
may be obvious, but knowing what your subscribers’ habits are, what makes them open, where they open, what devices they use, is a great start. If it’s desktop, iPhones or tablets, then
make that your priority device that you optimise for. And also note, this is likely to change over time so it’s worth refreshing these findings or segments every 6 months -- especially after
Christmas, when everyone from your baby sister to your grandmother has a new tablet.
Declutter your existing template. Chop any stationary elements you don’t need. Look at
how your navigation is used: Should it have a prime spot on your email? Also, put text on a landing page instead of squeezed onto a hero image.
Keep it clean. You can’t go wrong
with a simple design, adequate white space and relevant, high quality images. This keeps your subscribers focused on the message: buy/read/share this. A strong font and navigation will take the
campaign to the next level. Try centering your logo and text for a quick refresh. These are things that require minimal HTML and should theoretically improve the look of your email and potentially
help increase click-throughs.
Your template doesn’t have to be responsive for it to work better on mobiles. In short, make everything big. Increase the size of CTAs and images,
and, when viewed on a mobile, the message still gets across.
If you have some basic HTML behind you, making your information stackable on mobiles is also still an option. Having images and
text in blocks makes it a lot easier for those elements to slide in under each other on a mobile device.
Use alt text for when images are off. It’s always good to cover your back.
If images don’t download instantly when users open their email, alt text helps to identify what they are missing. Links will still be working, so click-throughs are still achievable. Or even
better, recreate the image using a wire frame.
Just because a swish company is using animations and sends symbols in their subject lines, doesn’t mean you have to. If your subscribers
are used to a certain style and layout, a complete overhaul may startle them -- but improving the usability of your emails won’t hurt. These subtle changes can help ease your audience into a new
era of communication for your brand.