Four years ago, I wrote an article for
Media Daily Newsexplaining why I thought Netflix was poised to enjoy tremendous growth. We had just subscribed, and I thought it had a potentially
brilliant model for success.
I ended my article with the following:
“So far Netflix hasn't had any impact on our regular television viewing, but it has cut sharply into our
pay-per-view movie and DVD viewing. It's the first thing that's actually cut into my son's videogame playing. We like the basic platform so much, however, that if and when Netflix does strike
more content deals for top TV shows and movies, it will probably have a much bigger impact on our TV viewing -- especially in the summer. The company has the right model, and seems to have hit
that rare chord with kids, teens, and their parents.”
While my wife and I only watched it occasionally at first, but my tween son loved being able to go on anytime and
watch multiple episodes shows, like Family Guy.
There were some initial drawbacks, of course. Most of the stuff we wanted to watch, the best movies and most current TV shows, were not
available My then 12-year-old son said at the time, “I like Netflix, but it kind of sucks.” I thought this was actually a profound comment that indicated why Netflix had so
much potential. If we liked it when it sucks, how would we feel when it no longer sucks?
When I told my now 16-year-old son that I’m writing another article about Netflix, his
first comment was, “Tell them it no longer sucks, and we love it.”
My wife, son, and I watch Daredevil — it took us about two weeks to watch all the first-season
episodes. Now, we are looking forward to AKA Jessica Jones (also from Marvel). My wife and I watch House of Cards together. (Available since February, we just started watching season 3
this week – so far two or three episodes a night.) We will also be watching Longmire, which we watched on A&E and will soon air original episodes on Netflix. When my
mother-in-law comes over, she and my wife watch Grace and Frankie.
My son likes searching Netflix for shows he hasn't yet seen but might like, recently discovering Archer - not
sure how pleased I am about that. We also just started re-watching 30 Rock together from the beginning.
The main reason Netflix continues to grow and thrive is that it does not have
the same constraints as ad-supported networks, most importantly needing to worry about average minute ratings. We’ve seen time and again, a broadcast or cable network unsuccessfully trying to
air a program that does not fit in with the bulk of its lineup.
While reach is considered for media planning, the only things that really matter for programming decisions are average
ratings and network rankings (among artificially constructed age groups such as adults 18-49 and 25-54) and.
Netflix does not need to worry about any of this. It doesn’t care about
adults 18-49 or 18-34. A 60-year-old has just as much value to Netflix as a 25-year-old -- maybe more so since older viewers tend to be more loyal. Netflix wants Longmire and
Grace and Frankie to appeal to different viewers than Orange is the New Black.
Reach matters much more to Netflix than average audience. That’s how you get and sustain
subscribers at this price point.
Ten bucks or less per month is not going to make me drop Netflix even if there are only two original shows I currently watch. My family likes some of the same,
but some different shows. Eventually, there will be another one I like. And when the broadcast networks are in repeats, and there’s nothing I want to watch on cable, there’s
always something I can find on Netflix.
It’s the best thing ever.