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New York Court Nixes Web Retailer's Effort To Squelch Complaints

A New York court sided with a consumer who alleged that online retailer Accessory Outlet fined her $250 for threatening to cancel a credit card charge when an iPhone case she ordered hadn't been shipped. Accessory Outlet allegedly said the consumer violated online terms of sale, which provided that customers would be charged $250 if they disputed charges or complained about the company on social media outlets. A New York judge granted the consumer a default judgment, "essentially agreeing that Accessory Outlet’s 'terms of sale' and the debt it alleged the woman owed were void," Consumerist reports.

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1 comment about "New York Court Nixes Web Retailer's Effort To Squelch Complaints".
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  1. Chuck Lantz from, network, August 26, 2015 at 7:26 p.m.

    Using Accessory Outlet's logic, may I assume that if I post a positive review of their services online I can charge them $250?   If so, I'm in. 

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