On Friday, residents of Philadelphia get a chance to spout off about their Comcast service as the city holds hearings as part of the process of renewing Comcast's charter. The hearings have extra
oomph because Comcast is headquartered here, but apparently, subscribers get just as angry, as they do in other cities.
Read the whole story at Philly.com »
Comcast is the true definition of a monopoly. For decades they have had the lowest rating possible in their market space, rarely listen to their customers, dance around contractual obligations if they do not like it and with impunity too and have the highest rates in the industry.
This fits my definition of a true monopoly!