Except for one brief, unfortunate interlude, I have covered the automotive beat for the past 16 years, give or take. Like most of my professional jobs, I fell into it in a “cover
it, or hit the bricks” fashion: big magazine funded by internet money that burst with the 1999 internet bubble, and I was lucky to stay with the firm. I was told I could cover cars or leave. The
problem was that I knew not the first thing about cars or car companies except that I’d owned two Beetles when I was a kid, and had driven out west in a Corolla that somehow managed to take me
across the West Texas desert with no water in the radiator and nothing in the tank but tumbleweeds.
When I started covering autos around Y2K, I was sent to Detroit to meet with Big
Three reps, a fact-finding mission. It involved some embarrassing interviews in which I asked people at Ford, “Well, how have sales of Ram been for you guys?” “They’ve been
terrible, but not for us, since we don’t make Ram (who is this guy?).” “Oh, right. I meant Tundra.”
None of the people I spoke with then are there now. Some
have moved to competitive automakers. That seems like a long time ago, even before Daimler AG made the mistake of acquiring Chrysler Group, and around the time Jacques Nasser was trying to turn Ford
into some kind of holding company. Oddly, automakers are playing with that idea again as they figure out what the hell the automotive revolution means for the car business.
But back
then, Nasser was about acquiring a lot of different companies — repair shops in the U.K., luxury auto brands under its Premier Auto Group umbrella — at the expense of its core brands. So
was Ron Zarella over at GM. God knows what was happening at Chrysler. The idea was the automaker should be some kind of mobility company and not rely on Ford and Lincoln, to put it mildly. Now, with
GM making deals with Lyft, and Ford’s new FordPass program, computer companies making cars, and cars becoming connected devices, auto companies are … mobility companies.
In the auto business, like the celebrity business, no news tends to be good news. That was especially true a decade and a half ago because there wasn’t much good news in product
development. It was kind of a lousy time for cars, with one lozenge looking like another, and a sense of desperation in the air as companies fired off Roman candles to the design gods to try to ignite
some kind of “gotta have” excitement. Yes, a lot of PT Cruisers were sold, for a while. Ford Thunderbird entered through the front, exited through the kitchen door. There were more
mainstream cars that, for one reason or another, didn’t grab: Subaru Tribeca, Lexus SC 430, Honda Element, Chrysler Pacifica, and a whole list of some others that came, saw, didn’t
conquer.
Pontiac, Plymouth, Hummer, Saab, Suzuki, Mitsubishi, and most recently Scion? Gone. Mini, Fiat, Alfa Romeo, and Tesla? Here, for the time being. Mini is the most successful
of these, if you don’t count Tesla, which probably loses money on every car it sells, until it makes a ton of them.
But, for me, the standouts were mostly star turns: the near
death, then stunning rebirth of Hyundai and Kia, which fewer than two decades ago were basically things with wheels you could buy if you couldn’t rate a Camry. There was Nissan’s sudden,
aggressive reinvention after the company allied with Renault under Carlos Ghosn, making him turnaround king and manga hero. Toyota’s introduction of Prius, a car that would help to set in
motion fundamental changes to the business.
There was Ford’s brilliant decision to woo Alan Mulally over from Boeing. He turned the company around by bringing the Blue Oval
back to life with big investments in product, and savings through spinoffs of brands like Jaguar, Aston Martin, and Volvo. Great marketing, horrible ads, over-rated ads (I never thought the Darth
Vader spot was all that brilliant), great car shows, product launches, leaders and agencies. And clueless ones.
And now, with the business on the verge of a major churn event or two,
I’m outta here. Bad timing — this will be my last auto marketing column for a while, though probably not forever. Who knows. Anyway, just pull over to the curb right about here, sir. No,
there, near the charging station. I’ve got Uber on my phone, but I’ll use my Zipcar. Don’t need to pick it up. It’s on its way; it’s picking me up, ordering my groceries
and calling my therapist at the same time. Thank goodness for cars.