Hotels can do more to improve the email experience, according to analysis from hotel CRM firm
- TNooz, Wednesday, April 27, 2016 3:36 AM
Guestjoy. The company analyzed 50,000 emails sent by hotels and determined that
while hotels are good at sending transactional emails, these hospitality companies could do more to follow up. This includes sending welcome emails, newsletters, and review requests after a guest has
stayed in the property.
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