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Samsung Sends Confusing Customer Service Emails in Response to Explosive Devices

Samsung's Note 7 disaster is showing up in its response emails. The company has been reaching out to customers to do damage control for the faulty devices, but the emails aren't making sense. "One of the issues happening is that customers are receiving emails with their email address, but a different order number," Samsung told The Verge. "We have limited information on a lot of the process at this time." 

Read the whole story at The Verge »

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