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Confirmation Emails Do Far More Than Say 'Thanks'

Confirmation emails are a tactic that many businesses are missing out on -- and that's a great shame, Business2Community reports. In sending a triggered acknowledgement, a brand not only appears to have good manners, but it is also a great means of upgrading customers to a complementary product as well as a route through which they can gauge customer satisfaction.

Read the whole story at Business2Community.com »

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