Want Beats Need for Over 1/3 of New Car Buyers According to a recent Vertis study, Customer Focus® 2005, the number one reason for many consumers to buy a new car is simply
because they want one. For 36 percent of new car purchasers, their desire for a new automobile will lead them to make a purchase within the next 12 months.
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And, direct mail plays an
important part in closing the sale. The survey found that 43 percent of adults who plan to purchase a new vehicle responded to direct mail by visiting a dealer in person, while 28 percent visited a
sender's Web site and 14 percent called an 800 number.
Janice Mayo, senior vice president, marketing, at Vertis, says "The large number of adults looking to purchase a new car gives
marketers an opportunity to communicate with their consumers when it's timely and relevant."
The study finds that:
- Of the direct mail readers who
have plans to apply for an auto loan, 64 percent are more likely to open a piece based on the timing of its arrival
- For 60 percent of direct mail readers who plan to apply for an
auto loan, having their name on the front of the envelope will influence their decision to open
- 57 percent of direct mail readers who plan to apply for an auto loan are more
likely than total adults to open packages that contain a special offer or discount
In addition, the Vertis Automotive study includes findings providing insight into which
adults are more likely to purchase a new vehicle, and their motivations:
- 8 percent of the new car purchasers said they are motivated to purchase a new car because
of their current auto's mechanical problems
- 11 percent of new car purchasers are planning on buying a new vehicle within the next 12 months because they need one for work
- 4 percent need one because they have a new driver in the family and
- 3 percent can afford a better car
- Only 5 percent of new car
purchasers are planning on making a purchase within the next 12 months based on lower prices, lower interest/financing or price incentives
But visiting a dealership is a
different story:
- 32 percent of Generation X (1965-1976) adults were motivated to visit a dealership based on price incentives
- Generation X
adults are 9 percent more likely than total adults to be motivated by a special financing offer
- Generation Y adults are six percent more likely to be motivated by a special
financing offer
- 21 percent of the Younger Baby Boomers (1956-1964) surveyed said a rebate offer motivates them to visit a dealer when shopping for an automobile, compared to 16
percent of total adults
- Generation Y adults are 5 percent more likely than total adults to be motivated by a special trade-in offer