Anita Yuen from the Google My Business team on Tuesday announced new features focusing on the small and medium-size agencies. The announcement made at the LSA 18 Conference in Chicago focuses on three key investments, according to Mike Blumenthal. Those include messaging API, improved search APIs across location, and something he calls department hierarchies. The new agency dashboard will become available in two to three weeks. It includes one account for all locations, user groups for teams, and a reputation management feature within the dashboard.