Lindstrom is convinced that today's marketing, advertising, and branding strategies are inadequate. In his new book, Brand Sense: Build Powerful Brands through Touch, Taste, Smell, Sight, and Sound (Free Press, 2005), Lindstrom discusses strategies to turn brands into multi-sensory experiences.
Lindstrom cites examples of companies providing consumers with a unique sensory event while using their brands, from Crayola trademarking the scent of its crayons, to Kellogg's trademarking the crunch of its cornflakes. He says that even a brand such as Disney could be marketed using a distinct smell, one "that would be ever-present in the theme park and in the shops." Later on, when you go shopping for a toy, "the smell would take you back to those past memories you had when you visited the park when you were a kid."
According to Lindstrom, marketers that don't embrace the multi-sensory approach will quickly find themselves out of the game. "Recent numbers have shown that there are [too] many tv ads today [for anybody] to remember [them]." Marketers should "build a bridge between a traditional way of communication to a new way called 5D branding, where we leverage all our five senses or as many senses as we can." To Lindstrom, it simply makes (brand) sense.