Part of that feeling is that, being of British descent, I deal with emotions the same way the main character’s parents are dealt with in the first 15 minutes of any Disney movie: Dispose of them quickly, so we can get on with the business at hand.
I also suspect this ultra-personal sharing is happening in the wrong forum. So today, I’m trying to put an empirical finger on my gut feelings of unease about this particular topic.
After a little research, I found there’s a name for this kind of sharing: sadfishing. According to Wikipedia, “Sadfishing is the act of making exaggerated claims about one's emotional problems to generate sympathy. The name is a variation on ‘catfishing.’ Sadfishing is a common reaction for someone going through a hard time, or pretending to be going through a hard time.”
My cynicism towards these posts probably sounds unnecessarily harsh. It goes against our empathetic grain. These are people who are just calling out for help. And one of the biggest issues with mental illness is the social stigma attached to it. Isn’t having the courage to reach out for help through any channel available — even social media — a good thing?
I do believe asking for help is undeniably a good thing. I wish I myself was better able to do that. It’s Facebook I have the problem with. Actually, I have a few problems with it.
Problem #1: Even if a post is a genuine request for help, the poster may not get the type of response he or she needs.
Mental Illness, personal grief and major bumps on our life’s journey are all complicated problems -- and social media is a horrible place to deal with complicated problems. It’s far too shallow to contain the breadth and depth of personal adversity.
Many read a gut-wrenching, soul-scorching post (genuine or not), then leave a heart or a sad face, and move on. Within the paper-thin social protocols of Facebook, this is an acceptable response. And it's acceptable because we have no skin in the game. That brings us to problem #2.
Empathy is Wired to Work Face-to-Face
Our humanness works best in proximity. It’s the way we’re wired.
Let’s assume someone truly needs help. If you’re physically with them and you care about them, things are going to get real very quickly. It will be a connection that happens at all possible levels and through all senses.
This will require, at a minimum, hand-holding and, more likely, hugs, tears and a staggering personal commitment to help this person. It is not something taken or given lightly. It can be life-changing on both sides.
You can’t do it at arm’s length. And you sure as hell can’t do it through a Facebook reply.
The Post That Cried Wolf
But the biggest issue I have is that social media takes a truly genuine and admirable instinct, the simple act of helping someone, and turns it into just another example of fake news.
Not every plea for help on Facebook is exaggerated just for the sake of gaining attention, but some of them are.
Again, Facebook tends to take the less admirable parts of our character and amplify them throughout our network. So, if you tend to be narcissistic, you’re more apt to sadfish. If you have someone you know who continually reaches out through Facebook with uncomfortably personal posts of their struggles, it may be a sign of a deeper personality disorder, as noted in this post on The Conversation.
This phenomenon can create a kind of social numbness that could mask genuine requests for help. For the one sadfishing, It becomes another game that relies on generating the maximum number of social responses. Those of us on the other side quickly learn how to play the game. We minimize our personal commitment and shield ourselves against false drama.
The really sad thing about all of this is that social media has managed to turn legitimate cries for help into just more noise we have to filter through.
But What If It’s Real?
Sadfishing aside, for some people Facebook might be all they have in the way of a social lifeline. And in this case, we mustn’t throw the baby out with the bathwater. If someone you know and care about has posted what you suspect is a genuine plea for help, respond as humans should: Reach out in the most personal way possible. Elevate the conversation beyond the bounds of social media by picking up the phone or visiting them in person. Create a person-to-person connection and be there for them.