
The National Advertising Review Board last week recommended AT&T stop using the misleading term “5G
Evolution” and the accompanying slogan “The First Step to 5G.”
But that’s not the end of the Evolution or its shortened name, 5G-E.
AT&T says the ruling did not
apply to the 5G-E logo that pops up in the corner of smartphones some AT&T users see when they use their phones.
That service logo, AT&T says, will remain, because it’s not
advertising, according to a confirmed report on the tech site Light Reading.
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The 5G-E logo is just a symbol, the argument goes.
Last year, when Sprint wireless (now a part of
T-Mobile) sued over the AT&T ads, it mentioned a consumer study it commissioned showing that 54% of consumers thought 5G-E was a 5G service (or even better) and that 43% believed if they bought an
AT&T phone, it would have 5G-E coverage and be capable of running on a 5G network. Neither of those beliefs are true.
Sprint’s suit alleged : “What AT&T touts
as 5G, however, is nothing more than an enhanced fourth generation Long Term Evolution wireless service, known as 4G LTE Advanced, which is offered by all other major wireless carriers.”
AT&T hasn’t gotten the hint, even after tech publications, advertising critics and not least of all its competitors pointed out -- repeatedly -- that 5G Evolution is at best, just a
fancier version of 4G technology.
Former T-Mobile CEO John Legere long ago said 5GE, should be called what it is: “5G-BS,” he dubbed it.
But speaking of, um, claims that
aren’t absolutely truthful, Hans Vestberg, the CEO at rival Verizon, told an audience at a J.P. Morgan analysts’ conference a couple weeks ago that all those fabulous improvements
with 5G service will be a long time coming.
"In the beginning, you're going to see some improvements. Over time, dramatic improvements," Vestberg said at the conference, according to the tech
site Arstechnica.com. "We already have one of the best 4G networks in the world, so that's what you're competing with. It's not like you're competing with an inferior 4G
network.”
And really, good 4G is likely what most Verizon customers will get, except in the heart of the biggest cities, at least for a while. In short, at Verizon too, the evolution is
still very much a work in progress.