Commentary

Email Marketing Creativity Sales/Contests/Offers, Cross Sell Evolution

Verizon sent promotional emails to more than 4.2 million people who subscribed to Fios internet service, but not to Verizon wireless service. The emails told customers they could save 50% off Fios internet by adding a Verizon Wireless Unlimited plan, with up to $30 off the home internet bill and $10 off the wireless bill each month if they kept both services. The campaign exceeded gross adds (sales) goals by 140%.

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