Quickbooks Accounting Campaign: When Moving Service Online Is Like Moving IRL


Remember desktop software?

Users of products like Intuit’s Quickbooks accounting product were already transitioning to online versions when the pandemic’s work-at-home ethos speeded up the process.

“Small businesses needed to quickly shift their businesses to our QuickBooks Online platform, which provides more flexibility and more mobility with anytime/anywhere access,” Chau Haner, Intuit’s group marketing manager, tells Marketing Daily.  

Now Intuit is out to convince the rest of its 8 million small-business users to also make the move from Quickbooks Desktop to Quickbooks Online, a cloud-based service that actually launched in 2001 (18 years after the desktop version.

The ease of migrating from desktop to online is the theme of a broad B2B campaign targeted to accounting departments that launched on several media in March and just recently added TV to the mix.



The “Desktop Migration” creative, from Minneapolis-based Periscope, acknowledges that changing platforms isn't easy, but then again neither is changing your place of living. So the TV spots use the metaphor of a moving service to show that the transition could not only be seamless, but that the new residence would be worth it. The spot features two actors with a humorous rapport: a mover representing Quickbooks and an accountant representing the accounting industry.

This approach came about after a January Intuit survey which found that hesitations about moving from desktop to online weren’t caused by the product, but by the move itself. However, Intuit found, 99% of those who had successfully transitioned would recommend Quickbooks Online over Quickbooks Desktop.

Specific media being used for the campaign, per Megan Doi, Periscope senior digital media strategist, include: video on MSN, Yahoo Finance,, and connected TV:  Discovery Networks (Discovery, Animal Planet, TLC, Food Network, etc), Viacom (MTV, Paramount, Comedy Central) and NBCU networks (NBC, Bravo, USA, E, etc).

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