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Jack In The Box Uses AI To Analyze Customer Feedback

Jack in the Box is the latest to jump on the artificial intelligence bandwagon. "The quick-service hamburger chain, which utilizes the AI-based location intelligence platform from SiteZeus to identify areas across the country where consumers are most likely to visit a Jack in the Box restaurant, is now deploying InMoment Spotlight AI analytics software," per Chain Store Age. The aim is to improve the clarity of customer feedback for both structured and unstructured data that includes social media, videos and audio files. 

Read the whole story at Chain Store Age »

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