
Consumers are skeptical and even panicked about
the impact of tariffs, and many pulled back on their Amazon Prime Day spending, according to a study by Wunderkind—U.S. Tariffs: Consumer Impact Survey Series.
Of those polled, 62%
are concerned about the economy, versus 23% who feel more secure than they did in January.
The most optimistic are men (31%), boomers (28%) and millennials (28%). Only
16% of women feel the same way, along with 15% of Gen Z.
Feelings about tariffs are also split by demographic. They are fully supported by 19% overall.
Again,
men are most likely to approve of them, at 25%. And 23% of boomers agree.
But 49% of women doubt that tariffs protect jobs, along with 46% of Gen X.
As for
Prime Day, 39% spent less than they did in the past, and 28% shelled out more. The biggest declines were seen among Gen X (49%) and women (46%), largely due to price sensitivity and budget
constraints.
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At 39%, millennials were mostly inclined to spend more, followed by Gen Z at 39%.
Unfortunately for Amazon, 34% feel the event was not applicable to them, with
boomers leading the way at 60%.
The biggest reason for those who spent less was budget—35% agree, including 46% of Gen X and 33% of boomers.
This year’s holiday
lookout is problematic for merchants. Of all consumers, 30% plan to spend less, especially Gen X (41%) and men (31%). Overall, 24% plan to do their shopping during the Black Friday/Cyber Monday
period.
As in a recent study by Optimove, email is the dominant channel—56% of shoppers prefer it for personalized offers. It is most popular with women (62%)
and boomers in general (59%). Meanwhile, 20% like text, especially younger consumers.
Wunderkind surveyed 303 consumers in July.