Commentary

QR Query: Consumers, Marketers Warned About 'Quishing' Emails

Malicious QR code scams date back at least to 2021. They even have their own name: quishing. And earlier this year, the FBI warned that bad actors in North Korea were running quishing scams in this country. 

Still, we were a little unsettled to find that Fox, which has covered quishing several times, had itself been the target of such a scam. 

“We received an email that looks like an official HR notice about a performance review. It mentions pay updates, benefits and a deadline,” Fox wrote. “There is also a QR code to access your file.”

Where does it go from there?  

“The message claims to come from an internal HR office,” Fox writes. “Instead, it pushes us to scan a QR code to access your appraisal. That setup is a classic phishing move. In many cases, these scams try to move you off your computer and onto your phone, where it is harder to verify links.”

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A maneuver like this might end up with a person’s login credentials being exposed, along with other critical information.

At least Fox was smart enough to see it for what it was. Smaller firms may not be as security-conscious. And aside from that, it means more inbox competition for legitimate marketers. 

Here's how the FBI defines quitting: 

"Quishing (QR Code Phishing) is a phishing technique in which adversaries embed malicious URLs inside
QR codes to force victims to pivot from their corporate endpoint to a mobile device, bypassing traditional
email security controls. Tracked by MITRE ATT&CK as [T1660], Quishing campaigns commonly deliver QR
images as email attachments or embedded graphics, evading URL inspection, rewriting, and sandboxing.
After scanning, victims are routed through attacker-controlled redirectors that collect device and identity
attributes such as user-agent, OS, IP address, locale, and screen size [T1598 / T1589] in order to
selectively present mobile-optimized credential harvesting pages [T1056.003] impersonating Microsoft
365, Okta, or VPN portals."

The FbI continues, "Quishing operations frequently end with session token theft and replay [T1550.004], enabling attackers to bypass multi-factor authentication [T1550.004] and hijack cloud identities without triggering typical “MFA failed” alerts. Adversaries then establish persistence in the organization [T1098] and propagate secondary spearphishing from the compromised mailbox [T1566]. Because the compromise path originates on unmanaged mobile devices outside normal Endpoint Detection and Response (EDR) and network inspection boundaries, Quishing is now considered a high-confidence, MFA-resilient identity intrusion vector in enterprise environments."

What are the telltale signs of a quishing email? Fox offers the following red flag (and we quote):  

  1. The sender's email does not match the company's 
  2. The email creates urgency with a deadline 
  3. The QR code is the main call to action
  4. The greeting is generic instead of personal 
  5. The email uses vague HR system language 
  6. The branding looks real yet feels off
  7. The high-importance flag adds pressure 
  8. The instructions bypass normal login habits 
Don't fall for it.
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