American express set its goal high: a best-inclass site that helps entrepreneurs grow their businesses. The resulting site, openforum.com, is both a resource and a community. It includes interviews with entrepreneurial icons, interactive blogs by influential business leaders like Guy Kawasaki and A n i t a C a m p b e l l , licensed content from small business publications, and a thriving forum. Members can submit their own business stories to be showcased on the site. Videos from the "Share Your Story" program, filmed at live events, highlight the expertise and advice of Open members. The site is a wealth of useful, timely information and meaningful insights from peers and experts, with understated marketing that puts the needs and interests of the small-business community first.